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Case study, Cyber security

Enterprise security, explained without the jargon.

RuBi Group is a UK cyber security value-added reseller covering penetration testing, managed SOC and vendor solutions. The work covered brand and site structure, aimed at buyers who are not security specialists.

  • RuBi Group
  • Brand & rebuild
  • Cyber security

The brief

The brief.

Cyber security is sold in a language most buyers do not speak. The person signing off a managed SOC contract is often an operations director or a founder, not a security engineer, and vendor-led copy leaves them unable to tell one provider from another. Meanwhile the actual differentiator, that you reach a real engineer quickly, is exactly the thing that never makes it onto the page.

The engagement covered brand and site structure together: a positioning that a non-specialist can follow, a service architecture that separates what RuBi does from the vendor tools it resells, and an enquiry route that promises a human on the other end.

Scope

What we built.

  1. 01

    Brand and visual identity

    A brand system built to read as calm and competent, the two qualities a security partner is actually being judged on.

  2. 02

    Services and solutions split

    A structure separating RuBi's own services, including penetration testing and managed SOC, from the vendor solutions it resells.

  3. 03

    Jargon-free service pages

    Each capability written so a non-specialist buyer can understand what it is, when they need it, and what happens next.

  4. 04

    Partners and resources

    Vendor relationships and supporting material given their own space, establishing credibility without hijacking the main narrative.

  5. 05

    Incident-urgency messaging

    A clear rapid-response strand for buyers arriving mid-incident, when the browsing journey does not apply.

  6. 06

    Real-engineer enquiry route

    A quote path stated plainly as a conversation with an engineer rather than a form, positioned as the primary action.

Decisions

Build decisions.

  1. 01

    Written for the buyer, not the peer

    Security firms tend to write for other security firms. The site is pitched at the person holding the budget, which is a different reader entirely.

  2. 02

    Two arrival states, planned for

    Some visitors are researching calmly, some are mid-incident. The structure serves both without the urgent path shouting over the considered one.

  3. 03

    The human is the differentiator

    'A real engineer, not a form bot' is the promise the category rarely makes, so it sits in the conversion copy rather than in a values list.

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