Your documents,
finally usable.
What it is.
A custom web tool that sits over the documents you already have. Internal search and document hubs that draw only from your approved sources, with citations back to source so the team can verify what they read.
Access is permissioned, the data flow is mapped before anything is built, and human review sits in the loop on anything regulated or high stakes. AI assistance is added only where it earns its place. The point is fast, accurate retrieval inside a controlled boundary.
What it includes.
- 01 Internal search One place to look, with results drawn only from your approved documents.
- 02 SOP access Quick routes to the procedures you have already written, where the team needs them.
- 03 Policy retrieval Fast, sourced answers on internal policy without digging through PDFs.
- 04 Document hubs A single, navigable surface across drives, wikis, and intranet sources.
- 05 Optional AI assistance Where it helps, an assistant can draft from prior work and approved language, with human review.
For teams who keep re-answering the same question.
The operating problem is institutional memory living in a few people. Onboarding stalls, proposals get rebuilt from scratch, and policy questions wait on whoever is least busy. A knowledge system makes the documentation actually useful.
How it is built.
- 01
Discover
Identify the document set, the access rules, and the questions worth answering well.
- 02
Design
Define retrieval scope, citation style, and where human review is required.
- 03
Build
Connect sources, build the search and document hub, and test against real questions.
- 04
Operate
Refresh content, refine prompts, and add categories as the business writes more down.
What it isn't.
- Public chatbot.
- Document leak risk.
- Replacement for human review on regulated answers.
Engagement shapes.
-
Pilot
A fixed three to five week build on a contained document set with one team.
-
Full build
A six to ten week engagement covering search, document hubs, and access controls.
-
Operating partner
Retained iteration as documentation, teams, and source systems evolve.
Questions, answered.
- Where do the answers come from?
- Only your approved documents. We do not pull from the open web.
- Is our data safe?
- Yes. We follow least-privilege access and document the data flow before building.
- Is this an AI tool?
- It is a custom web tool for finding approved documents. AI assistance is optional, added only where it helps, with human review.
- Does it work on PDFs, Notion, Drive?
- Yes, plus most CMS and intranet sources.
- How fast can a pilot run?
- Three to five weeks for a contained document set.
Ready for a website that brings in work? Let's talk.
Web Design and Development for UK Businesses
Mapletree Studio designs and builds fast, conversion-focused websites for UK businesses: landing pages, full sites, redesigns, performance and search foundations, content, and ongoing support.