Ongoing maintenance
and care.
What it is.
A standing care plan for your website. We watch uptime, apply security patches, take backups, and absorb the small edits that would otherwise sit on someone's list for weeks.
The point is not to grow the site. The point is to keep it healthy, fast, and out of trouble while your team works on the business. Bigger changes belong to a build engagement, not the maintenance fee.
What it includes.
- 01 Uptime monitoring Round the clock checks with alerts the moment something goes wrong.
- 02 Security patching Timely updates across the stack so vulnerabilities are closed before they bite.
- 03 Daily backups Automated backups of code and content with quick restore if anything fails.
- 04 Performance checks Quarterly reviews of Core Web Vitals, image weight, and render performance.
- 05 Small content edits Routine copy, image, and page changes handled without raising a ticket war.
- 06 Quarterly review A short call to walk through what changed, what is next, and what can be cut.
For sites that are live and need a steady hand.
If the site is built and the business has moved on, maintenance stops it drifting. Patches get applied, content stays current, and someone is on the other end of the alert when something does go wrong.
How it is built.
- 01
Discover
An initial audit of the current site, the stack, and the risks worth watching.
- 02
Design
A care plan, a backup policy, and a clear list of what is in scope each month.
- 03
Build
Monitoring, alerting, and backup systems wired up and tested end to end.
- 04
Operate
Ongoing patching, edits, and reviews on a predictable monthly rhythm.
What it isn't.
- New feature builds.
- Full redesigns under the maintenance fee.
- Twenty four hour emergency response.
Engagement shapes.
-
Care
The base tier. Monitoring, backups, patching, and a small allowance for content edits.
-
Care plus
Care plus a larger monthly allowance for content and component changes.
-
Operating partner
A retained slot that covers care plus active development time each month.
Questions, answered.
- What happens if my site goes down?
- Monitoring alerts us immediately. We respond within working hours to investigate and restore service.
- Do I need maintenance if my site is built with Astro?
- Astro sites need less day to day maintenance than traditional CMS platforms, but security, backups, and content updates still need someone to own them.
- Can I request content changes?
- Yes. Care includes a small monthly allowance. Care plus and Operating partner include more.
- How is this different from the Operating partner on a build engagement?
- Maintenance keeps the lights on. Operating partner adds active development capacity each month for new features and changes.
- Is there a minimum commitment?
- Plans are month to month with thirty days notice. No long lock in.
- Do you maintain sites you did not build?
- Yes, after a short audit to confirm the stack is one we can responsibly take on.
If you are ready to operate differently, let's talk.
AI Adoption and Digital Systems for Businesses
Mapletree Studio helps businesses move from interest in AI to practical implementation through clear strategy, custom tools, workflows, and digital experiences.